Living Space
In designing the perfect guest experience HITEC has considered every every aspect of a guests wants and desires during a hotel stay. Within the living space of a 2010 guest room is a desk with laptop, a unique efficient SONY OLED television, Wii system including a Wii fit and an intercom system rather than a phone.
Each of these elements are to satisfy a guests needs in considering the fact that hotels are often a home away from home or a home office for a period of time. By incorporating both technology guests are accustomed to having and are unique will truly enhance the guest experience according to HITEC. The reason for doing without the in room phone is two fold, first of all, each guest will have their own a cell phone. 2010 hotel rooms will have keyless door entry using ones cell phone in conjunction with IBM's VingCard technology. Secondly, individuals who one cell phones are less likely to use in room phones which end up as a cost for a hotel rather than a revenue generator. Instead 2010 rooms will feature an intercom which is connected directly to the front desk and eliminates the need for an in room phone.
Sleeping
I know that when I stay at a hotel the first thing I do it jump in bed and turn on the TV. 2010 rooms will allow guests to control their stay from the TV. From the TV guests can control in room amenities like temperature and lighting in addition to hotel services like ordering room service. (I know for me this would be REALLY exciting). Additionally the bed in these rooms is the extremely unique 21st Century Bed Technology. The beds are made up of thousands of pieces which are supposed to contour to the precise needs of an individuals body. This makes the home away from home experience much easier.
Impact
There are numerous other elements of technology included in these rooms including Amazon Kindle, LUX ART & DESIGN, infrared Minibars' and many more. The room as mentioned is designed solely to increase guest experience. I think a hotel which adopts GUESTROOM 2010 will certainly have a place in the hotel industry. Information that has to be considered is the amount of money required to produce and stay in such a property. Additionally each of these technologies is very innovative however, as we know, technology is ever changing and technology which wows us today will not do so tomorrow. Thus, how can a property afford to keep up with current technology and continue to wow and please guests. Also, I admit some of the technology is really cool and sounds fun but do we really need it? How much will a guest use all of the conveniences provided to them in such a room? It will be interesting to see if and when a property chooses to adopt the GUESTROOM 2010.
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